What Customer Success Managers can learn from “The Challenger Sale”, by Brooke Goodbary

How Customer Success teams should respond to COVID-19, by Brooke Goodbary

Deciding to be “Great by Choice” — leadership lessons during times of uncertainty, by Brooke Goodbary

What Customer Success Managers can learn from “The Challenger Customer”, by Brooke Goodbary

Communicating with customers when your SaaS product is down, by Brooke Goodbary

Communicating with customers when your SaaS product is down, by Brooke Goodbary

The value of Account Executives who don't just sell, by Brooke Goodbary

Customer Success Enablement — via Natero, by Brooke Goodbary

Adding a human touch to product onboarding with Customer Success, by Brooke Goodbary

Customer Success metrics that matter, by Brooke Goodbary

Sales to Customer Success knowledge transfer, by Brooke Goodbary

How Customer Success teams should respond to COVID-19, by Brooke Goodbary

Developing habits that drive user adoption, by Brooke Goodbary

The true cost of customer churn. Calculating and tracking churn is

What Customer Success Managers can learn from “The Challenger Customer”, by Brooke Goodbary